Question 1

How many seats are available in each course?

Accepted Answer

Each course is limited to a maximum of 10 participants. This small group size ensures personalized attention from our instructors and maximizes hands-on learning opportunities with live patients.

Question 2

Will courses be cancelled if not enough seats are filled?

Accepted Answer

Yes, a minimum number of participants is required to run each course. If a course is cancelled due to insufficient enrollment, all registered participants will receive a full refund. Refunds are processed automatically through Stripe and typically appear on your credit card within 5-10 business days.

Question 3

How are payments processed?

Accepted Answer

All payments are securely processed through Stripe, the world's largest payment processor. Stripe offers bank-level security with PCI-DSS Level 1 certification, ensuring your payment information is protected with the highest industry standards.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay, and other region-specific payment methods supported by Stripe.

Question 5

What's included in the course fee?

Accepted Answer

The course fee includes all educational materials, comprehensive course manuals, a certificate of completion upon successfully finishing the program, and extensive hands-on training time with our world-class instructors. You'll also have access to live patient procedures, which is a cornerstone of our practical training approach.

Question 6

Are hotel and airfare included in the course price?

Accepted Answer

No, accommodation and travel expenses are not included in the course fee and must be arranged separately by participants. However, we're actively working on securing discounted rates with local hotels near our training centers to make your travel more affordable. Contact us at info@cidlyceum.com for recommendations.

Question 7

What happens if I need to cancel my registration?

Accepted Answer

We understand that circumstances can change. Please contact us via our contact form to discuss your situation so we can work out next steps.

Question 8

What level of experience do I need?

Accepted Answer

Our courses are designed for experienced dental professionals. Track 2 is suitable for those with basic implant experience, while Track 3 and Track 4 modules require more advanced skills. We recommend reviewing the prerequisites listed on each course page to ensure the training matches your current skill level.

Question 9

Will I receive a certificate after completing the course?

Accepted Answer

Yes, all participants who successfully complete a course will receive an official certificate of completion from CID Lyceum. This certificate documents your advanced training and can be used for continuing education credits and professional development portfolios.

Question 10

Can I register for multiple modules at once?

Accepted Answer

Absolutely! In fact, we offer a special bundle for Track 4 where you can register for all 4 modules together and save £1,000 with the promotion code "Masterclass4". You can also book modules individually if you prefer a more flexible schedule.

Question 11

What languages are the courses taught in?

Accepted Answer

All courses are primarily taught in English. However, Dr. Madruga is fluent in Spanish and can provide additional support in Spanish when needed. Course materials are in English.

Question 12

How hands-on are the courses?

Accepted Answer

Extremely hands-on! A key differentiator of CID Lyceum courses is the extensive live patient practice. You'll work directly with patients under expert supervision, performing real procedures rather than just observing. This practical experience is invaluable for building confidence and competence.

Question 13

What if I have questions before registering?

Accepted Answer

We're here to help! Feel free to contact us at info@cidlyceum.com or use the contact form on our website. Dr. Madruga and our team are happy to answer any questions about course content, prerequisites, schedules, or logistics to help you choose the right training for your needs.

Question 14

Do you offer group bookings or discounts?

Accepted Answer

Yes, we offer special rates for group bookings. If you're registering multiple participants from the same practice or institution, please contact us at info@cidlyceum.com to discuss group pricing options and customized payment arrangements.

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